Delete a vendor
What this is
Deleting a vendor removes them from your active Vendors list. This is a soft delete — the vendor is hidden from your lists and dropdowns, but their underlying history is preserved.
To protect your records, the app blocks a vendor delete while the vendor is still tied to any bill, bill payment, or work order. You’ll need to clear those first.
When to use it: Delete a vendor you added by mistake or one you’ve never recorded any activity for. For a vendor you’ve stopped using but who has past bills, set their Status to Inactive instead — see Edit a vendor — so their expense history stays intact.
What blocks this delete
A vendor cannot be deleted while any of the following are true:
- The vendor is the payee on one or more bills.
- The vendor has one or more bill payments (payments made against their bills).
- The vendor is assigned to one or more work orders.
Remove them in this order before deleting the vendor:
- Delete the bill payments for this vendor’s bills.
- Delete the bills for this vendor.
- Delete or reassign the work orders for this vendor.
- Then delete the vendor.
If you try to delete a vendor who still has any of these, you’ll see a warning like:
Cannot Delete Vendor — You cannot delete this vendor. This vendor has associated records (bills, payments, or work orders) that must be deleted first. Contact support for any questions.
Steps
- In the left sidebar, click Vendors, then click View on the vendor to open their Summary page.
- Open the Action menu (top right) and choose Delete Vendor.
- A confirmation pop-up appears. Confirm to remove the vendor, or cancel to keep them.
What you’ll see
- On success: the vendor disappears from your active Vendors list and you see a confirmation message.
- If it’s blocked: the “Cannot Delete Vendor” warning pop-up appears (quoted above). Delete the vendor’s bill payments and bills, reassign or delete their work orders, then try the delete again.
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Still stuck? Email support@tenantledger.com and a real person who knows the product will help.