Delete an owner
What this is
Deleting an owner removes them from your active Owners list. This is a soft delete — the owner is hidden from your lists and dropdowns, but their underlying history is preserved.
To protect your records, the app blocks an owner delete while the owner is still tied to any property or has money recorded against them. You’ll need to clear those links first.
When to use it: Delete an owner you no longer work with and don’t need on your active list. If you simply want them off your current list but kept on record, set their Status to Inactive instead — see Edit an owner.
What blocks this delete
An owner cannot be deleted while any of the following are true:
- One or more properties are assigned to this owner.
- The owner has one or more owner contributions (money the owner has put into the business).
Remove them in this order before deleting the owner:
- Reassign each of the owner’s properties to a different owner, or delete those properties. (To reassign, edit the property and change its Owner — see Edit a property’s details.)
- Delete the owner’s contributions.
- Then delete the owner.
If you try to delete an owner who still has properties assigned, you’ll see a warning like:
Cannot Delete Owner — This owner is currently associated to one or more properties. Please remove this owner from the properties before deleting.
(The same kind of block applies if the owner has contributions that haven’t been removed.)
Steps
- In the left sidebar, click Owners, then click View on the owner to open their Summary page.
- Open the Actions menu (top right) and choose Delete Owner.
- A confirmation pop-up appears. Confirm to remove the owner, or cancel to keep them.
What you’ll see
- On success: the owner disappears from your active Owners list and you see a confirmation message.
- If it’s blocked: the “Cannot Delete Owner” warning pop-up appears (quoted above), telling you to remove the owner from their properties (and clear any contributions) first. Reassign those properties and delete the contributions, then try the delete again.
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Still stuck? Email support@tenantledger.com and a real person who knows the product will help.