View your billing and transaction history

What this is

Your billing history is the record of invoices and charges for your Tenant Ledger subscription — what you’ve been billed for the software itself, and whether each charge went through. It lives on the same Billing & Subscriptions page as your plan. This is separate from your tenants’ rent payments, which live in the financial areas of the app.

When to use it: review past subscription invoices, confirm a charge was paid, or check on a failed payment before updating your card.

Before you start

None.

Steps

In the top navigation bar, click the Settings menu (the gear icon, top right), then click Settings.
On the Settings page, click the Billing & Subscriptions tile.
Open the Billing History tab.
Review the list of invoices. Each row shows the details and a Status (for example, “paid”) so you can confirm which charges went through.
To see the cards on file, open the Payment Methods tab.

What you’ll see

A table of your subscription invoices with dates, amounts, and status. Dates are shown in your account’s time zone.

Tips

This page covers charges for your Tenant Ledger subscription. Rent payments and other tenant transactions are tracked separately in the financial areas of the app, not here.
If an invoice shows an unpaid or failed status, check your card under Payment Methods and update it if needed — see View and manage your Subscription.

Still stuck? Email support@tenantledger.com and a real person who knows the product will help.